Loan Payoff Request
ovation servicingLoan Payoff Request
Welcome to our Loan Payoff Request service. For your security, please note that, by law, we can only provide loan information, including details on full or partial payoffs, to our authorized borrowers.
Please be advised: Processing time for payoffs statements is up to seven business days, and payoffs will not be processed without proper authorization. We appreciate your patience during this period.
For your first payoff request, no fee will be assessed. However, following the initial request, we reserve the right to charge a $10 fee for each additional payoff quote requested.
If you are the mortgage servicer or holder of a lien on the property, it is our policy not to furnish third-party payoff requests unless our customer is more than 90 days delinquent. As required under Tax Code §32.06(f), we will notify you if this property owner becomes more than 90 days delinquent. At that point, we will gladly provide a payoff statement and accept your payment on the account.
Thank you for your understanding and cooperation in adhering to our authorization process.